Financial services firms have unique challenges creating smooth experiences for customers and users. Your CX/UX team has a big impact on building and maintaining trust with your customers. What can you do to create experiences that keep your customers coming back? How does your CX/UX function fit into the broader context of your financial services enterprise?
Join Argyle’s CX/UX For Finance Leadership Forum on February 21, 2023 to help increase your CX/UX team’s positive impact on your financial services business.
You’ll learn how CX/UX and finance professionals can join forces to build positive customer and user experiences in this challenging industry.
You will also learn:
Financial services businesses have unique CX/UX concerns that their leaders must address, especially in businesses that have a fiduciary responsibility to their customers. Your customers have a lot at stake in your business, and expect a positive experience every time. Many financial services businesses operate both an online business and a network of stores, both of which offer experiences that require careful attention. What can you as a financial services leader to ensure that your CX/UX is meeting your responsibilities to your customers?
Join this keynote presentation at Argyle’s CX/UX for Finance Leadership Forum and learn new ways to rise to the challenge of providing positive experiences in the financial services industry.
You will also learn:
Vice President / Principal VUI designer (NLU & Emerging)
Robotic Process Automation (RPA) has the potential to take repetitive, rules-based CX/UX tasks off your hands, enabling you to concentrate on more strategic and value-adding work. That’s easy to say and harder to do. Whether you’re just getting started introducing RPA to your CX/UX practice, or you’re already on your automation journey, this panel discussion with leading RPA experts will have actionable advice for you.
Join this panel discussion at Argyle’s CX/UX for Finance Leadership Forum to hear how leading financial services enterprises are using RPA to better serve their customers.
You will also learn:
Vice President User Experience Lead eRates Markets Pre Trade
Personalization Experience Lead
Managing Director
Director of Customer Service, North America
Your CX/UX team is probably under a lot of pressure to add empathy and humanity to your financial service business’s CX and UX, but what does that mean? What are some specific, measurable ways that you can make your CX and UX more empathetic and human? How can making your CX and UX more empathetic and human contribute to your bottom line?
This keynote presentation at Argyle’s CX/UX for Finance Leadership Forum will help you find an answer to these questions that works for your business and keeps your customers coming back.
You will also learn:
Vice President, CX Insights and Community
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