Overview

Your customers never stand still. Their preferences, the things they expect and the ways they want to interact with you are in constant motion, which means that your customer experience needs to keep up. What can you do to make sure your customer experience is up to speed with the next generation in CX/UX technology and thinking?

Argyle’s CX/UX Leadership Forum converges the perspectives of experts representing an array of industries and professional disciplines to help you get ready for the next generation of CX. You’ll gain insight into evolving customer preferences and needs, and learn how to adapt your CX to meet them.

Join the CX/UX Leadership Forum on January 23, 2024 to:

  • Get more out of Generative AI to delight your customers
  • Enhance your Voice of the Customer initiatives to make your products and services more competitive
  • Demonstrate the impact of CX/UX initiatives
  • Navigate the difficult hiring environment for CX/UX professionals
Join Us at This Event

Speakers

Jonathan Alloy

Principal, Digital Transformation and Growth

Michael Bouteneff

Director, B2B Marketing
Mastercard

Mari Considine

Chief Marketing Officer & Chief Development Officer
Acenda Integrated Health

Jay Denhart-Lillard

Marketing Director
Genentech

Tyrona Heath

Director, Market Engagement, The B2B Institute
LinkedIn

Saroni Kundu

Franchise Owner of Ellie Mental Health CX Leader, Small Business

Jenny Li Fowler

Director of Social Media Strategy
Massachusetts Institute of Technology

Mark Levy

Publisher, The DCX Newsletter; VP, Customer Experience
Frontier Communications

Nik Ocello

Advisory Board Member- CX Certificate Program
University of California Santa Barbara

Advisory Board

We are proud to share with you the following Argyle Industry Influencers. Their contributions to Argyle help keep the programs we offer our membership current and relevant, so we can continue delivering you premiere experiences, content development, and membership engagement.

Monique Elliott

Senior Vice President, Global Marketing, Industrial Automation
Schneider Electric

Meena Heath

Global Strategist and General Counsel
Genesis Coordination Limited

Trish Lilley

Chief Marketing & Business Development Officer
Thompson Coburn LLP

Malorie Maddox

Chief Marketing Officer
Scooter’s Coffee

Sean Moieny

CCXP, Digital Experience Leader and Advisory Board Member
University of California, Irvine (UCI)

Dr. Koen Pauwels

Distinguished Professor of Marketing, Dean of Research
Northeastern University

Tracy Robertson

Chief Digital Officer
Rexel USA

Katrina Schiedemeyer

Customer Experience and Innovation
Publicis Sapient

Eric Schwartzman

Author
The Digital Pivot: Secrets of Online Marketing