In today’s business landscape, exceptional Customer Experience (CX) isn’t just desirable—it’s indispensable. As AI revolutionizes customer-business interactions and traditional lifecycles evolve into omnichannel experiences, staying ahead of the curve is paramount.
Amidst this digital transformation, CX, marketing, and digital business leaders encounter unprecedented challenges. From fostering empathy and trust to seamlessly integrating humans and AI, the mandate to deliver differentiated value to customers has never been more critical.
Join us at the virtual Argyle Digital Marketing Leadership Forum: Next Gen CX Strategy on November 21, 2024 to discover how to thrive, differentiate and drive value for customers and your organization.
You will also learn:
Many enterprises tune their customer experiences to maximize money extraction while minimizing contact. This can work for a while, right up until the moment their customers can take their business somewhere they’ll be appreciated more. It’s possible to tune your customer experiences to build loyalty over time, which will give you a resilient customer base that will stick with you when things get tough.
In this session, our speaker will walk you through creating unique experiences that build lasting, sturdy customer loyalty.
You will also learn:
2025 is almost here, and it’s a great time to look ahead. What will the environment for digital marketing be like in 2025? What trends will matter, and which will fade away? Will generative Ai transform digital marketing, or are we in the middle of an inflating bubble? Is it time to ease off or accelerate with hyper-personalization? With X, Facebook and Tiktok all in a state of flux, what social platforms will offer the biggest return on your digital marketing investment?
Our panel of digital marketing futurists will consider these and other questions- don’t miss out!
You will also learn:
Abstract coming soon!
Are your customer data and your customer experiences sealed off from each other? If you have terabytes of customer data, but are having trouble using it to shape your customer experiences, then this is the Digital Marketing Leadership Forum session for you. Our speaker will help you move past platitudes about being a data driven enterprise and show you the nuts and bolts of using your customer data to adapt your customer experiences to your customers rapidly changing needs and preferences.
Join this session to strengthen the foundation of data that underpins your customer experiences!
You will also learn:
Abstract coming soon!
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