The IMF projects that world economic growth will slow to 3.2% this year, down from 6.1% in 2021. While we are tightening budgets in our personal lives, we can expect the same for our work lives, with businesses finding ways to spend less. For IT, it means doing more with less and stopping or significantly slowing discretionary spending.

Calculating ITSM ROI is key for enterprises looking to deliver rapid time to value for their investments in a modern service management solution. But how can they achieve faster time-to-value with all the challenges that business faces today?

This webinar discusses the following:

  • Focus areas for ITSM in 2023
  • What’s driving technology spending this year
  • Five points to remember for tech spends
  • How to deliver rapid time-to-value with the right-sized ITSM


Richard Martin

Senior Manager, IT Service Management
Element Biosciences

Deepthi Nagarajan

Senior Manager of Product Marketing