Overview

IT Service Management (ITSM) includes all activities involved in designing, creating, delivering, supporting, and managing the lifecycle of IT services.

As technology advances and economic and supply chain issues loom, tech leaders face significant challenges for keeping the business running while finding ways to strategically address the emerging trends that are shaping our digital world.

On March 28, 2023 at 1:00 pm ET, Freshworks and Argyle will springboard a dynamic, peer-to-peer, IT roundtable discussion on the top issues facing IT leaders as they struggle to modernize IT service management (ITSM) capabilities.

Enjoy an interactive digital discussion with your IT peers in an intimate setting to share ideas, challenges, and solutions on how top companies are saving time and revamping technologies and processes to drive better IT Service Management.

What You Will Learn

  • Proven processes for modernizing your ITSM
  • Ways to empower employees to work wherever and whenever they need to work
  • How to realize higher ROI, efficiency and effectiveness and deliver rapid time-to-value with the right-sized ITSM
  • How to improve efficiency and agility through AI to create a contextual and intelligent experience

What to Expect 

  • Interactive Digital Discussion— communicate and network with other innovative leaders via our video platform
  • Exclusive, Invitation-Only Executive Roundtable— intimate group of select IT executives, CIOs, and CISOs sharing ideas, challenges, and solutions
  • Real-time exploration of the latest technologies
Request to Join This Event

Speaker

Samuel Eriksmoen

Manager - Solution Engineering, Freshworks
Freshworks

Sponsored By