Gear up for an exclusive masterclass where industry experts will delve into how the latest developments in ITSM and ITOM can be leveraged to achieve business goals. With AI, automation, and ML capabilities becoming ubiquitous, IT is expected to take on a more strategic role and facilitate organizational change with technology-driven initiatives.
However, as the adage goes, with great power comes great responsibility. IT departments need modern, powerful, and cost-effective solutions that enable them to cope with increased demands for support and deliver a consistent service environment to the employees.
In this power-packed session, we will unpack how businesses can infuse intelligence into their service management systems and achieve IT operational efficiency without racking up costs.
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