CX/UX is what matters most to customers. Retail customers remember and will act on negative experiences more than positive experiences, and they’re not shy about abandoning businesses when they feel like they’ve been burned. What can you do to make sure your CX/UX brings retail customers closer to your business, rather than driving them out the door? Are there ways you can fine-tune your CX/UX to decrease customer turnover and increase repeat business?
Join Argyle’s CX/UX for Retail Leadership Forum on January 19, 2023 to learn how to build positive customer and user experiences, increase brand loyalty, and engage/re-engage customers for company success.
You will also learn:
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