Employee expectations of the workplace are rapidly evolving, and consumer-like experiences quickly become a benchmark to measure internal support teams.
The corporate IT self-service portal touted as the cure in delivering against shift-left strategies to meet employees’ consumer-world-driven support expectations has failed to deliver on their promises.
Join us for this live webinar on June 24th at 1:00pm ET as we bring you, experts & practitioners to present insights on the emerging shift-left strategies being adopted to improve employee satisfaction & agent productivity.
Key Learnings: