Is your organization delighting customers at every digital touchpoint? Are you leaving lasting impressions and creating value in all your CX marketing initiatives? Since customer experiences are key for brand differentiation and success, every marketer must fine-tune their CX strategy.

The Argyle Digital: CX/UX Leadership Forum on September 14, 2023 brings together marketing, CX and UX experts to exchange experiences and innovations for tackling customer-focused marketing challenges.

Savvy customers expect a friction free, personalized Customer Experience and this makes CX marketing more critical than ever. Attend the CX/UX Leadership Forum to gain actionable insights into the digital tools and strategic best practices you need to succeed in 2023, including:

  • Gathering and applying Voice of the Customer (VoC) data to deliver stellar campaigns, service, and experiences
  • Building customer loyalty through personalization
  • Connecting and engaging with customers at key points in the multi-channel customer journey to deliver the right message at the right time
  • Leveraging emerging CX/UX technologies and how top companies are applying them for improved customer satisfaction and brand outcomes(AI, machine learning, IoT, robotics & more)
  • Content, experience management, and branding strategies to gain a competitive advantage


Mike Catania

Director of Innovation
U.S. Department of Veterans Affairs

Andrew Lindsay

Head of Enterprise Design + User Experience
The Kraft Heinz Company

Jules Moretti

Principal UX Design Engineer (Gaming Division)

MQ Qureshi

Head of Digital Product Experience
ClearChoice Dental Implant Centers

Jason Trader

Senior Lead UX Designer/ Founder
CNBC/ Operator Agency

Denise Worrell

Vice President of Consumerism
Memorial Hermann Health System

Advisory Board

We are proud to share with you the following Argyle Industry Influencers. Their contributions to Argyle help keep the programs we offer our membership current and relevant, so we can continue delivering you premiere experiences, content development, and membership engagement.

Monique Elliott

Senior Vice President, Global Marketing, Industrial Automation
Schneider Electric

Meena Heath

Global Strategist and General Counsel
Genesis Coordination Limited

Trish Lilley

Chief Marketing & Business Development Officer
Thompson Coburn LLP

Malorie Maddox

Chief Marketing Officer
Scooter’s Coffee

Sean Moieny

Growth Leader, CCXP

Dr. Koen Pauwels

Distinguished Professor of Marketing, Dean of Research
Northeastern University

Tracy Robertson

Chief Digital Officer
Rexel USA

Katrina Schiedemeyer

Customer Experience and Innovation
Publicis Sapient

Eric Schwartzman

The Digital Pivot: Secrets of Online Marketing