Customer experience (CX) and user experience (UX) remain incredibly important for organizations of every size, especially when it comes to attracting new customers and increasing overall profitability. So, what are CX and UX professionals focused on for the remainder of this year?

As organizations navigate the second half of 2024, CX/UX teams will continue to focus on creating unique company offerings while enhancing experiences across the board. Top priorities will include harnessing the potential of artificial intelligence (AI), utilizing voice interaction, improving the omnichannel experience, and strengthening customer engagement.

Join this Argyle CX/UX Leadership Forum on June 13, 2024, to learn exciting new trends and insights, including:

  • How improving the CX/UX experience can launch the organization into new success and profitability
  • Best practices for navigating new AI and technology capabilities
  • How to truly understand the wants and needs of customers, especially when it comes to new implementations to better engagement
  • The role of sustainability and ensuring requirements are met while meeting consumer demands

Advisory Board

We are proud to share with you the following Argyle Industry Influencers. Their contributions to Argyle help keep the programs we offer our membership current and relevant, so we can continue delivering you premiere experiences, content development, and membership engagement.

Monique Elliott

Senior Vice President, Global Marketing, Industrial Automation
Schneider Electric

Meena Heath

Genesis Coordination Limited

Trish Lilley

Chief Marketing & Business Development Officer
Stroock & Stroock & Lavan LLP

Malorie Maddox

Chief Marketing, Communications and Strategy Officer
Blue Cross and Blue Shield of Nebraska

Sean Moieny

CCXP, Digital Experience Leader and Advisory Board Member
University of Calfornia, Irvine (UCI)

Dr. Koen Pauwels

Distinguished Professor of Marketing, Founder of the DATA-Inititative
Northeastern University

Tracy Robertson

Global Vice President, Customer Experience (CX) & Marketing
Kimberly-Clark Professional

Katrina Schiedemeyer

Customer Experience and Innovation
Publicis Sapient

Eric Schwartzman

The Digital Pivot: Secrets of Online Marketing