Overview

Is your organization leveraging talent, technology, and cutting-edge business models to reimagine CX/UX? Do your customer journeys delight or damage brand loyalty?

Smart companies know that CX is more critical than ever to succeed in a competitive marketplace.

The CX/UX Leadership Forum on April 7, 2022 will explore the latest tools and processes for maximizing CX/UX practices. Top industry experts will discuss how to meet (and exceed) customer needs and reinvigorate crucial customer experiences.

Attend this timely and practical virtual forum to learn:

  • How customer values and priorities have changed, and why your CX efforts might need a makeover
  • How top companies are rethinking CX/UX strategies and technology stacks to increase customer loyalty
  • The latest innovations in data-driven customer engagement
  • Ways to be sure you are using data insights to personalize at scale
  • Why AI is essential for leveraging predictive CX and how top companies are turning AI initiatives into gold
Join Us at This Event

Speakers

Kumar Annamalai

Director of Product Management
Crown Castle

Mireya Arteaga

Lead Customer Researcher
GoDaddy

Lisa France

Global Customer Experience Leader
3M

Timothy Gelling

VP User Experience Design, Business Partner
FactSet

Nik Ocello

Advisory Board Member- CX Certificate Program
University of California Santa Barbara

Samantha Rosati

Director, CX and Digital Solutions
Element Fleet Management

Dave Taylor

Director, Head of User Research
Prudential Financial

Neerav Vyas

Head of Customer First North America - Insights & Data, North America
Capgemini

Sponsors

Advisory Board

We are proud to share with you the following Argyle Industry Influencers. Their contributions to Argyle help keep the programs we offer our membership current and relevant, so we can continue delivering you premiere experiences, content development, and membership engagement.

Monique Elliott

Senior Vice President, Global Marketing, Industrial Automation
Schneider Electric

Meena Heath

Director
Genesis Coordination Limited

Trish Lilley

Chief Marketing & Business Development Officer
Stroock & Stroock & Lavan LLP

Malorie Maddox

Chief Marketing, Communications and Strategy Officer
Blue Cross and Blue Shield of Nebraska

Sean Moieny

CCXP, Digital Experience Leader and Advisory Board Member
University of Calfornia, Irvine (UCI)

Dr. Koen Pauwels

Distinguished Professor of Marketing
Northeastern University

Tracy Robertson

Global Vice President, Customer Experience (CX) & Marketing
Kimberly-Clark Professional

Katrina Schiedemeyer

Customer Experience and Innovation
Publicis Sapient