Overview

Deploying CX/UX technology effectively is critical to keeping and growing your customer community. The right CX/UX technology stack can help you attract new customers and serve your existing customers while saving you time. Getting to the right CX/UX technology stack is tricky though. There are a lot of competing claims to sort through to get to the information you need to make informed technology decisions.

Argyle’s CX/UX Leadership Forum on September 13, 2022 will help you penetrate the hype around next generation CX/UX technology to help you build the technology stack your business needs.

You will also learn:

  • What AI and machine learning can and can’t do to improve your CX/UX
  • How to operationalize human centered design in your CX/UX
  • Technological solutions to summarize and act on customer feedback
  • How to make your CX/UX more accessible to all user groups
JOIN US AT THIS EVENT

Speakers

Jonathan Alloy

Vice President Design Thinking
Credit Suisse

Mike Catania

Head of Innovation (Innovation Specialist)
U.S. Department of Veterans Affairs

Tim Flood

Chief of Staff
DirecTV

Pamela Fusting

Director of Operations, CX
State of Tennessee Department of Human Services

Kentis Gopalla

Head of Ecosystem - Contact Center and Phone
Zoom

Tim Harris

Global Executive Director, Service Design
The Estée Lauder Companies Inc.

Charvi Khandelwal

Staff Product Manager, Social Commerce
Walmart

Shirin Khosravian

Marketing Director
Kaplan

Van Sedita

Vice President, Service Design Lead
M&T Bank

Denise Worrell

Vice President of Consumerism
Memorial Hermann Health System

Geoffrey Wright

Global Solution Owner- Digital Experience
Mondelēz International

Steven Zachok

Vice President, Product Management, Strategic Initiative Development
RingCentral
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Sponsors

Advisory Board

We are proud to share with you the following Argyle Industry Influencers. Their contributions to Argyle help keep the programs we offer our membership current and relevant, so we can continue delivering you premiere experiences, content development, and membership engagement.

Monique Elliott

Senior Vice President, Global Marketing, Industrial Automation
Schneider Electric

Trish Lilley

Chief Marketing & Business Development Officer
Stroock & Stroock & Lavan LLP

Malorie Maddox

Chief Marketing, Communications and Strategy Officer
Blue Cross and Blue Shield of Nebraska

Sean Moieny

CCXP, Digital Experience Leader and Advisory Board Member
University of Calfornia, Irvine (UCI)

Dr. Koen Pauwels

Distinguished Professor of Marketing
Northeastern University

Tracy Robertson

Global Vice President, Customer Experience (CX) & Marketing
Kimberly-Clark Professional

Katrina Schiedemeyer

Customer Experience and Innovation
Publicis Sapient

Eric Schwartzman

Author
The Digital Pivot: Secrets of Online Marketing