Deploying CX/UX technology effectively is critical to keeping and growing your customer community. The right CX/UX technology stack can help you attract new customers and serve your existing customers while saving you time. Getting to the right CX/UX technology stack is tricky though. There are a lot of competing claims to sort through to get to the information you need to make informed technology decisions.

Argyle’s CX/UX Leadership Forum on September 13, 2022 will help you penetrate the hype around next generation CX/UX technology to help you build the technology stack your business needs.

You will also learn:

  • What AI and machine learning can and can’t do to improve your CX/UX
  • How to operationalize human centered design in your CX/UX
  • Technological solutions to summarize and act on customer feedback
  • How to make your CX/UX more accessible to all user groups


Jonathan Alloy

Principal, Digital Transformation and Growth

Mike Catania

Director of Innovation
U.S. Department of Veterans Affairs

Tim Flood

Chief of Staff

Pamela Fusting

Director of Operations, CX
State of Tennessee Department of Human Services

Kentis Gopalla

Head of Ecosystem - Contact Center and Phone

Tim Harris

Global Executive Director, Service Design
The Estée Lauder Companies Inc.

Charvi Khandelwal

Staff Product Manager, Social Commerce

Shirin Khosravian

Marketing Director

Van Sedita

Vice President, Service Design Lead
M&T Bank

Denise Worrell

Vice President of Consumerism
Memorial Hermann Health System

Geoffrey Wright

Global Solution Owner- Digital Experience
Mondelēz International

Steven Zachok

Vice President, Product Management, Strategic Initiative Development
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Advisory Board

We are proud to share with you the following Argyle Industry Influencers. Their contributions to Argyle help keep the programs we offer our membership current and relevant, so we can continue delivering you premiere experiences, content development, and membership engagement.

Monique Elliott

Senior Vice President, Global Marketing, Industrial Automation
Schneider Electric

Trish Lilley

Chief Marketing & Business Development Officer
Thompson Coburn LLP

Malorie Maddox

Chief Marketing Officer
Scooter’s Coffee

Sean Moieny

Growth Leader, CCXP

Dr. Koen Pauwels

Distinguished Professor of Marketing, Dean of Research
Northeastern University

Tracy Robertson

Chief Digital Officer
Rexel USA

Katrina Schiedemeyer

Customer Experience and Innovation
Publicis Sapient

Eric Schwartzman

The Digital Pivot: Secrets of Online Marketing