Generative AI has the potential to transform both customer and agent experiences across your channels. That’s why over 70% of organizations are exploring how to use generative AI within their businesses, according to a recent Gartner survey.
Generative AI is dramatically changing the customer service function by going beyond traditional rule-based systems and surfacing contextual and meaningful resolutions.
Join Freshworks and Argyle for a timely webinar to take you through how to leverage generative AI and see real value in your customer service function—from improved agent efficiency to better self-service deflection rates.
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