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Overview

For marketing and Customer Experience (CX) leaders, staying at the forefront of customer satisfaction means navigating an increasingly competitive landscape. The quest to excel in customer experience, leveraging the latest trends and technology, has never been more critical.

Join the CX/UX Leadership Forum on May 7, 2024, to gain insight into the latest CX trends and technologies, how to overcome common challenges, and unravel the priorities shaping the CX world.

You will also learn:

  • Real life impacts of AI and machine learning on CX personalization
  • How top companies are applying real-time analytics for improved data-driven CX decisions
  • How to apply omnichannel strategies for more seamless customer journeys
  • How emerging technologies, such as augmented reality (AR) and chatbots, redefine CX paradigms

Advisory Board

We are proud to share with you the following Argyle Industry Influencers. Their contributions to Argyle help keep the programs we offer our membership current and relevant, so we can continue delivering you premiere experiences, content development, and membership engagement.

Monique Elliott

Senior Vice President, Global Marketing, Industrial Automation
Schneider Electric

Meena Heath

Director
Genesis Coordination Limited

Trish Lilley

Chief Marketing & Business Development Officer
Stroock & Stroock & Lavan LLP

Malorie Maddox

Chief Marketing, Communications and Strategy Officer
Blue Cross and Blue Shield of Nebraska

Sean Moieny

CCXP, Digital Experience Leader and Advisory Board Member
University of Calfornia, Irvine (UCI)

Dr. Koen Pauwels

Distinguished Professor of Marketing, Founder of the DATA-Inititative
Northeastern University

Tracy Robertson

Global Vice President, Customer Experience (CX) & Marketing
Kimberly-Clark Professional

Katrina Schiedemeyer

Customer Experience and Innovation
Publicis Sapient

Eric Schwartzman

Author
The Digital Pivot: Secrets of Online Marketing