Former Customer Experience Officer
I am excited to share the (virtual) stage with and learn from tremendous digital leaders at the Argyle Digital CX for Retail Forum on November 16!
Come join me and hear from the amazing lineup of accomplished Customer Experience leaders!
Scroll down for my agenda topic, or see the full agenda here: Argyle Digital: CX For Retail Forum
KEYNOTE: Renewing Customer Relationships & Rebuilding Trust During a Time of Crisis
As the global pandemic swept the nation, brick and mortars were forced to close their doors – some forever. Although every industry has suffered from the Covid-19 outbreak, retail has been hit the hardest, leaving retail companies struggling to stay afloat and others forced to close. So how can the retail industry renew consumer relationships and rebuild trust during a time of crisis?
This keynote presentation will address: