Overview

Is your organization delighting customers at every digital touchpoint? Are you leaving lasting impressions and creating value in all your CX marketing initiatives? Since customer experiences are key for brand differentiation and success, every marketer must fine-tune their CX strategy.

The Argyle Digital: CX/UX Leadership Forum on June 15, 2021 brings together marketing, CX and UX experts to exchange experiences and innovations for tackling customer-focused marketing challenges.

Savvy customers expect a friction free, personalized Customer Experience and this makes CX marketing more critical than ever. Attend the CX/UX Leadership Forum to gain actionable insights into the digital tools and strategic best practices you need to succeed in 2021, including:

  • Gathering and applying Voice of the Customer (VoC) data to deliver stellar campaigns, service, and experiences
  • Building customer loyalty through personalization
  • Connecting and engaging with customers at key points in the multi-channel customer journey to deliver the right message at the right time
  • Leveraging emerging CX/UX technologies and how top companies are applying them for improved customer satisfaction and brand outcomes(AI, machine learning, IoT, robotics & more)
  • Content, experience management, and branding strategies to gain a competitive advantage
Join Us at This Event

Speaker

Douglas Busk

Vice President – Enterprise Communications and Marketing
Emory University

Steve Daheb

Chief Marketing Officer
ON24

Sam Eriksmoen

Lead Solutions Engineer
Freshworks

Mohit Gupta

Senior User Experience Consultant
Novartis

Josh Kaiser

Senior Vice President, Marketing
Spartan College of Aeronautics and Technology

Erin Kohn

CX Lead – Specialty Division
The Clorox Company

Darren Hood

Senior Learning Experience (LX) Designer
Michigan State University

Paul Josephsen

Chief Strategy Officer
Uproxx

Yuko Araki Prichard

Vice President, Customer Experience Change Capability and Metrics
AARP

John Thompson

Global Head, Advanced Analytics & Artificial Intelligence (AI)
CSL Behring
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Sponsors

Advisory Board

We are proud to share with you the following Argyle Industry Influencers. Their contributions to Argyle help keep the programs we offer our membership current and relevant, so we can continue delivering you premiere experiences, content development, and membership engagement.

Becky Brown

VP, Global Marketing and Communications, Regional Marketing Organization
Intel

Joyce Szukzik

VP, Digital and Social Media
AEG

Shonodeep Modak

Chief Marketing Officer, North America
Schneider Electric

Traci Inglis

Chief Marketing Officer
Tech Style

Jo Ann Herold

Chief Marketing Officer
Honey Baked Ham Company

Jamey Shiels

VP Digital Experience
Aurora Health Care

Kristie Helms

Managing Director, Global Head of Client Marketing
State Street

John Bell

VP, Enterprise Digital Marketing
Travelers